We (The Health and Wellness Hub) receive, collect and store information you enter on our website or provide us in any other way. This information may include personally identifiable information, such as your name, email address, comments, feedback, reviews and recommendations.

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When you contact us via our website or sign up to our mailing list, we will collect and store the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated and will be processed in a compliant manner in line with the relevant Data Protection Legislation.

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In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet.  We use software tools to measure and collect website user information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from our page.

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We collect personal and non-personal (anonymous) information for the following purposes:

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• To provide and operate our services

• To provide our service users with ongoing assistance

• To be able to contact our visitors and service users with general or personalised service-related material and promotional messages

• To maintain or improve our online presence

• To comply with any applicable laws and regulations

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Our organisation’s website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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We may contact you to respond to a message you have sent to us, to send you updates about our organisation or obtain your opinions through surveys or questionnaires. It may also be necessary to contact you to advise you of changes to any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and/or postal mail.

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If you have subscribed to our electronic mailing list, we will periodically contact you to promote our services using our preferred email distribution service (MailChimp). You can update your contact preferences or unsubscribe at any time following the instructions in the email you have received.

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As a data subject, you have certain rights about how we handle and use your personal information. Further information on your rights can be found on the Information Commissioners Office website at www.ico.org.uk  

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If you don’t want us to store or process any of your personal data, or you wish to speak to us further about how we store or process your personal data, please contact us at the address or telephone number at the bottom of this page.

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We use cookies on our website. There are 2 types of cookies used:

 

• Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

• Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

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You can disable or delete these cookies via your web browser settings (please refer to guidance provided by your specific web browser), however this may effect the appearance or functionality of our website and others.

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We reserve the right to modify this privacy policy at any time. Any changes will take effect immediately upon posting on our website. If we make substantial changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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